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Managed IT Services

Today, many major business activities are frequently taking place on desktops, laptops, and mobile devices. Therefore, having a safe, healthy, and accessible IT network is more important to small and mid-sized businesses than ever before.

As such, it is essential that growing businesses have access to IT experts to call upon whenever needed. However, many small- and mid-sized businesses do not have access to funds, resources, or time to employ their own IT team. At the same time, having ad hoc external IT support can be too patchy and unreliable.

IT-Managed-Services

At Pulse Integra, we own the responsibility of maintaining your infrastructure while you own your infrastructure. We become your IT team and provide an affordable solution to complex IT problems, whilst ensuring the key principles of cyber security, i.e. confidentiality, integrity and availability are adhered to.

Our managed IT support agreement provides unparalleled support for Windows and Mac environments. Our service includes everything you would expect to find in an outsourced MSP. Consultancy around design, implementation, migration – all-inclusive of the value we hope to add to your technology solution.

Our IT management service includes

End-user device management | Maintenance of IT infrastructure | 24X7 Remote desktop support | Device life-cycle management | Resilient Cloud backups | Incident response | Weekly or monthly IT audit reports | Monthly or quarterly service satisfaction meetings